Question 1

What about Booking.com — do I have to leave it?

Accepted Answer

No. Most of our customers stay on Booking.com and Expedia. We focus on making your own website a stronger place to book — clearer pricing, a faster booking flow, better Google visibility — so a larger share of guests choose to book direct with you. We're happy to walk you through how rate parity works on the call so you know exactly how we work within it.

Question 2

What about my existing website? Will you replace it?

Accepted Answer

We rebuild your website as part of setup. You keep your domain name, your photos and your existing content unless you want to update it. The new site is mobile-friendly, faster, and built around how Google ranks UK accommodation.

Question 3

What happens to my current bookings during the move?

Accepted Answer

Your existing bookings stay where they are. We handle the migration so guests don't notice a change. We don't go live with anything new until we've checked you can keep taking bookings without interruption.

Question 4

Can't I just get a channel manager myself? Why pay Room Filler?

Accepted Answer

You can — most channel managers are software you configure and run yourself. Room Filler is a done-for-you service: we set up and manage your channels, rates and availability, plus your website, booking engine, Google visibility and ongoing UK support. Many owners tried the DIY route first, then asked us to take it over.

Question 5

I'm not technical. Who actually does the work?

Accepted Answer

We do. You give us your photos, your descriptions, your room rates and your existing channel logins. We do the rest — channel management, connections to Booking.com and other OTAs, website build, booking engine and Google Business Profile. You keep running the property.

Question 6

How is this different from other channel managers or booking software?

Accepted Answer

Most options are software you configure and run yourself. Room Filler is a done-for-you service — we set up and run your channel management, website, booking engine and Google visibility, with a flat monthly fee and UK support. There's a side-by-side comparison further up this page.

Question 7

What about contracts?

Accepted Answer

Month-to-month, cancel anytime with one month's notice. No long lock-ins.

Question 8

What about support?

Accepted Answer

A named UK point of contact during onboarding and afterwards. We answer questions in plain English, not ticket numbers.

Question 9

I only run a small B&B with a few rooms. Am I too small?

Accepted Answer

No. We work with B&Bs from two guest rooms upwards. If you're paying meaningful commission to Booking.com or Airbnb, the monthly fee is usually easy to justify against what you get back in direct bookings.

Question 10

What does it cost compared to what I pay now?

Accepted Answer

Our pricing is on this page, with no demo gate. Most owners find that the monthly fee is less than they currently pay in OTA commission on a single busy month. Use the calculator further up to estimate your own numbers.

B&B Booking System UK — Direct Bookings | Room Filler